RNT OpenSearch RSS https://cx.rightnow.com/app/home RightNow Technologies Knowledgebase OpenSearch Feed (RSS) 5 Lights, camera, action, Pro Tips! https://cx.rightnow.com/app/answers/detail/a_id/13018 <div><p class="MsoNormal"><span style="font-size:16px;"><span style="font-style:italic;">This is a blog entry from our&nbsp;</span></span><a href="https://cx.rightnow.com/app/blog/support_experience" Mon, 08 Jun 2026 20:11:15 -0600 Now Available: Live Agent Handoff and Inline Translation using Fern https://cx.rightnow.com/app/answers/detail/a_id/13034 <div><span style="font-size:16px;"><span style="font-style:italic;">This is a blog entry from our&nbsp;</span></span><a href="https://cx.rightnow.com/app/blog/support_experience" target="_blank"><span Mon, 08 Jun 2026 18:47:08 -0600 Warming up your workflow: Fresh Pro Tips for the Season https://cx.rightnow.com/app/answers/detail/a_id/13095 Mon, 08 Jun 2026 18:46:41 -0600 Troubleshooting Lost Incoming Email in B2C Service https://cx.rightnow.com/app/answers/detail/a_id/12973 <div><span style="font-size:16px;"><span style="font-style:italic;">This is a blog entry from our&nbsp;</span></span><a href="https://cx.rightnow.com/app/blog/support_experience" target="_blank"><span Mon, 08 Jun 2026 18:45:01 -0600 Customer Portal Basics/Customizations https://cx.rightnow.com/app/answers/detail/a_id/13045 <p><span style="font-size:16px;"><span style="font-style:italic;">This is a blog entry from our&nbsp;</span></span><a href="https://cx.rightnow.com/app/blog/support_experience" target="_blank"><span s Mon, 08 Jun 2026 18:37:32 -0600 Agent Browser UI Extensibility Framework (BUI) Troubleshooting https://cx.rightnow.com/app/answers/detail/a_id/12952 <div><span style="font-size:16px;"><span style="font-style:italic;">This is a blog entry from our&nbsp;</span></span><a href="https://cx.rightnow.com/app/blog/support_experience" target="_blank"><span Mon, 08 Jun 2026 18:36:21 -0600 Workspace Rules Tips and Tricks https://cx.rightnow.com/app/answers/detail/a_id/12961 <div><span style="font-size:16px;"><span style="font-style:italic;">This is a blog entry from our&nbsp;</span></span><a href="https://cx.rightnow.com/app/blog/support_experience" target="_blank"><span Mon, 08 Jun 2026 18:34:12 -0600 Would you look at us! https://cx.rightnow.com/app/answers/detail/a_id/13074 Mon, 08 Jun 2026 18:32:08 -0600 B2C Service Data Lifecycle Policies https://cx.rightnow.com/app/answers/detail/a_id/12962 <div><span style="font-size:16px;"><span style="font-style:italic;">This is a blog entry from our&nbsp;</span></span><a href="https://cx.rightnow.com/app/blog/support_experience" target="_blank"><span Mon, 08 Jun 2026 18:25:58 -0600 Introducing Fern, your B2C Service Support digital assistant https://cx.rightnow.com/app/answers/detail/a_id/12911 <div><span style="font-size:16px;"><span style="font-style:italic;">This is a blog entry from our&nbsp;</span></span><a href="https://cx.rightnow.com/app/blog/support_experience" target="_blank"><span Mon, 08 Jun 2026 18:18:31 -0600 Best Practices for Oracle B2C Service Integration and Extensibility https://cx.rightnow.com/app/answers/detail/a_id/10514 <div><span style="font-style:italic;"><span style="font-size:16px;">This is a blog entry from our&nbsp;<span style="font-weight:bold;"><a href="https://cx.rightnow.com/app/blog/support_experience" tar Mon, 08 Jun 2026 10:52:14 -0600 Replace Custom Scripts APIs with OCI API Gateway https://cx.rightnow.com/app/answers/detail/a_id/11712 Sun, 07 Jun 2026 20:40:37 -0600 Maximum size of file attachments https://cx.rightnow.com/app/answers/detail/a_id/280 <div><span style="FONT-FAMILY: Arial">What is the maximum size of file attachments I can attach to a record?</span></div> Sat, 06 Jun 2026 08:18:13 -0600 Integrate OCI Alarms with CX Service https://cx.rightnow.com/app/answers/detail/a_id/11711 Fri, 05 Jun 2026 22:43:37 -0600 OCI Vision and B2C Service Integration https://cx.rightnow.com/app/answers/detail/a_id/12323 <div>&nbsp;</div> <div>Are you interested in simplifying the manual effort of Oracle B2C Service agents?</div> <div>&nbsp;</div> Fri, 05 Jun 2026 09:24:03 -0600 What's on your wish list? https://cx.rightnow.com/app/answers/detail/a_id/12399 <div><span style="font-style:italic;"><span style="font-size:16px;">This is a blog entry from our&nbsp;<span style="font-weight:bold;"><a href="https://cx.rightnow.com/app/blog/support_experience" tar Fri, 05 Jun 2026 09:23:57 -0600 Troubleshooting Lost Emails https://cx.rightnow.com/app/answers/detail/a_id/12251 Fri, 05 Jun 2026 09:23:25 -0600 Using the Support Feedback Emailbox https://cx.rightnow.com/app/answers/detail/a_id/8715 <div><span style="font-style:italic;"><span style="font-size:16px;">This is a blog entry from our&nbsp;<span style="font-weight:bold;"><a href="https://cx.rightnow.com/app/blog/support_experience" tar Thu, 04 Jun 2026 04:20:41 -0600 Customer Portal Bot Prevention Best Practices https://cx.rightnow.com/app/answers/detail/a_id/13063 <p>What can I do to improve my site's protections against bots?</p> Wed, 03 Jun 2026 16:42:39 -0600 Maintaining a Healthy Site Series: Learning to Upgrade through Minecraft (4 of 5) https://cx.rightnow.com/app/answers/detail/a_id/8719 <div><span style="font-style:italic;"><span style="font-size:16px;">This is a blog entry from our&nbsp;<span style="font-weight:bold;"><a href="https://cx.rightnow.com/app/blog/support_experience" tar Tue, 02 Jun 2026 18:25:42 -0600